Help Centre

Getting help with TempDeck

Most questions come up around installing TempDeck or getting your agency set up for the first time. Start with the guides below — if you’re still stuck, email us and we’ll get back to you.

Before you buy

Do I need any technical knowledge?
Installing the CRM only plugin needs basic WordPress admin experience (uploading a plugin via WP Admin). If that’s not something you’re comfortable with, the Website + CRM option includes us setting everything up for you.

Does this work on my existing website?
The CRM installs as a plugin on any standard self-hosted WordPress site. If you’re not on WordPress, or don’t have a site yet, the Website + CRM bundle is the better fit.

After you buy

How do I install it?
See our Getting Started guide for step-by-step installation instructions.

Is my data backed up?
TempDeck is self-hosted, so your data lives on your own WordPress site and is only as safe as your own hosting’s backups. We’d recommend checking your host includes regular backups, or asking them to set this up.

What if something breaks?
Email us at [email protected] with a description of the problem and we’ll help you sort it.

Still stuck?

Email [email protected] or use our contact form and we’ll get back to you as soon as we can.